Source record · tier 2 current vendor documentation

Transferring a call in RingCX

Publisher: RingCentral
URL: https://support.ringcentral.com/article-v2/Transferring-a-call-in-RingCX.html?brand=RingCentral&product=RingCX&language=en_US
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: RingCentral copyright; no-redistribution; short excerpts and locators only

Source notes citing this source

RingCX agents can cold transfer (without speaking to the recipient), warm transfer (speak first, optionally conferencing more parties) or transfer to voicemail, and can requeue a call to a different queue. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Transferring a call in RingCX. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-transferring-a-call

BibTeX

@misc{warmtransfer-ringcentral-help-ringcx-transferring-a-call,
  title  = {Transferring a call in RingCX},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-transferring-a-call},
  note   = {RingCentral, accessed 2026-09-25}
}