Using the Route node in the RingCX Workflow Studio

Publisher

RingCentral

URL

https://support.ringcentral.com/article-v2/Using-the-Route-node-in-the-RingCX-IVR-Studio.html?brand=RingCentral&product=RingCX&language=en_US

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral copyright; no-redistribution; short excerpts and locators only

Source notes citing this source

• The RingCX Workflow Studio Route node can send a call to a Voice Queue, Cloud Profile, Track, PSTN number, SIP destination or Digital Queue. in context
• For PSTN and SIP Route node destinations RingCX lets the admin set Caller ID (ANI, DNIS or a custom 10-digit number), Ring Duration, recording start/stop, music on hold, TT Accept, whisper and post-dial audio. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Using the Route node in the RingCX Workflow Studio. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-route-node

BibTeX

@misc{warmtransfer-ringcentral-help-ringcx-route-node,
  title  = {Using the Route node in the RingCX Workflow Studio},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-help-ringcx-route-node},
  note   = {RingCentral, accessed 2026-09-25}
}