Source note · Setting up inbound queues in RingCentral RingCX
A Route node's Voice queue destination can be set dynamically with an expression of the form ${parentObj.childObj.fieldName}, and the expression must resolve to the queue's item ID, not its name.
Checked 2026-09-30
- Vendor
- RingCentral
- Product
- RingCX
- Subsystem
- workflows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Using the Route node in the RingCX Workflow Studio — RingCentral · tier 2 current vendor documentation · setting destinations dynamically
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-route-node-expression-ids. WarmTransfer. https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-route-node-expression-ids
BibTeX
@misc{warmtransfer-claim-ringcx-inbound-setup-route-node-expression-ids,
title = {Setting up inbound queues in RingCentral RingCX: source note ringcx-inbound-setup-route-node-expression-ids},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ringcx-inbound-setup-route-node-expression-ids},
note = {Source note ringcx-inbound-setup-route-node-expression-ids, checked 2026-09-30}
}