Introduction to Call Routing on RingCentral

Publisher

RingCentral Developers

URL

https://developers.ringcentral.com/guide/voice/call-routing

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

RingCentral developer site terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In RingCentral, an IVR prompt is the greeting played to the caller, while an IVR menu is bound to a prompt and defines which options are offered and what each does. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Introduction to Call Routing on RingCentral. WarmTransfer. https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-routing-intro

BibTeX

@misc{warmtransfer-ringcentral-dev-guide-call-routing-intro,
  title  = {Introduction to Call Routing on RingCentral},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ringcentral-dev-guide-call-routing-intro},
  note   = {RingCentral Developers, accessed 2026-09-25}
}