Amazon Connect becomes 'Connect Customer'

Publisher

No Jitter

URL

https://www.nojitter.com/contact-centers/amazon-connect-becomes-connect-customer-

Published

2026-04-29

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

publisher copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Trade press reported on 2026-04-29 that Amazon renamed its contact center product Connect Customer as part of a family of four Connect products (Customer, Decisions, Talent, Health). in context

Cite this source record

APA

WarmTransfer. (2026, April 29). Amazon Connect becomes 'Connect Customer'. WarmTransfer. https://warmtransfer.net/knowledge/sources/nojitter-amazon-connect-becomes-connect-customer

BibTeX

@misc{warmtransfer-nojitter-amazon-connect-becomes-connect-customer,
  title  = {Amazon Connect becomes 'Connect Customer'},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nojitter-amazon-connect-becomes-connect-customer},
  note   = {No Jitter, accessed 2026-09-24}
}