Source note · Amazon Connect contact records and streams
Trade press reported on 2026-04-29 that Amazon renamed its contact center product Connect Customer as part of a family of four Connect products (Customer, Decisions, Talent, Health).
Checked 2026-09-24
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- naming
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-04
- Checked
- 2026-09-24
Sources
- Amazon Connect becomes 'Connect Customer' — No Jitter · tier 5 independent technical research · Article body, opening paragraphs
Cite this note
APA
WarmTransfer. (2026, September 24). Amazon Connect contact records and streams: source note amazon-connect-data-rename-reported. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-data-rename-reported
BibTeX
@misc{warmtransfer-claim-amazon-connect-data-rename-reported,
title = {Amazon Connect contact records and streams: source note amazon-connect-data-rename-reported},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-data-rename-reported},
note = {Source note amazon-connect-data-rename-reported, checked 2026-09-24}
}