Source record · tier 2 current vendor documentation

Manage ACD User Profiles

Publisher: NICE
URL: https://help.nicecxone.com/content/acd/acdusers/manageacduserprofiles.htm
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: NICE proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

The ACD user profile field Agent Phone # Timeout (Contact Settings tab) sets how long that agent's voice path stays connected; its value Default inherits the business unit setting and any other value overrides it for that user. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Manage ACD User Profiles. WarmTransfer. https://warmtransfer.net/knowledge/sources/nicecxone-help-manage-acd-user-profiles

BibTeX

@misc{warmtransfer-nicecxone-help-manage-acd-user-profiles,
  title  = {Manage ACD User Profiles},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nicecxone-help-manage-acd-user-profiles},
  note   = {NICE, accessed 2026-10-02}
}