Source record · tier 2 current vendor documentation

Fixed and Known Issues

Publisher: NICE
URL: https://help.nice-incontact.com/content/releasenotes/fixedandknownissues.htm
Published: 2026-09-22
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: NICE proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

NICE lists as a known Voice issue that calls handled with Integrated Softphone sometimes have garbled or inaudible audio during the first few seconds. in context
NICE lists as a known issue that when agents sign in to Agent Workspace for Salesforce Voice with Integrated Softphone the dialpad may not load until the browser is refreshed. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Fixed and Known Issues. WarmTransfer. https://warmtransfer.net/knowledge/sources/nicecxone-help-fixed-known-issues

BibTeX

@misc{warmtransfer-nicecxone-help-fixed-known-issues,
  title  = {Fixed and Known Issues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nicecxone-help-fixed-known-issues},
  note   = {NICE, accessed 2026-10-02}
}