Source record · tier 2 current vendor documentation

Launch MAX Agent

Publisher: NICE
URL: https://help.nicecxone.com/content/agent/max/launchmaxagent.htm
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: NICE copyright; no-redistribution; short excerpts and locators only

Source notes citing this source

When launching NICE CXone MAX the agent chooses Set Phone Number, Set Station ID or Integrated Softphone, and a phone number is where the platform delivers the agent's voice contacts. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Launch MAX Agent. WarmTransfer. https://warmtransfer.net/knowledge/sources/nice-help-launch-max-agent

BibTeX

@misc{warmtransfer-nice-help-launch-max-agent,
  title  = {Launch MAX Agent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/nice-help-launch-max-agent},
  note   = {NICE, accessed 2026-09-25}
}