Source note · Connecting Unified CM to RingCentral contact center
When launching NICE CXone MAX the agent chooses Set Phone Number, Set Station ID or Integrated Softphone, and a phone number is where the platform delivers the agent's voice contacts.
Checked 2026-09-25
- Vendor
- NICE
- Product
- CXone Mpower MAX
- Subsystem
- agent voice connection
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Launch MAX Agent — NICE · tier 2 current vendor documentation · Launch MAX Agent procedure
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-max-phone-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-max-phone-options
BibTeX
@misc{warmtransfer-claim-cucm-with-ringcentral-contact-center-max-phone-options,
title = {Connecting Unified CM to RingCentral contact center: source note cucm-with-ringcentral-contact-center-max-phone-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-ringcentral-contact-center-max-phone-options},
note = {Source note cucm-with-ringcentral-contact-center-max-phone-options, checked 2026-09-25}
}