Configure Teams Phone Mobile

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/operator-connect-mobile-configure

Published

2026-08-21

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• When enabling a Teams Phone Mobile operator, the admin's full name and email address are shared automatically with the operator; company size is required and a phone number is optional. in context
• By default, incoming calls for Teams Phone Mobile users ring the Teams app first on the user's SIM-enabled mobile device. in context
• For Teams endpoints, the operator implements one of three emergency-address models: it assigns addresses and lets the admin change them in the Teams admin center; it assigns none and lets the admin assign them; or it assigns them and does not allow admin changes, so changes go through the operator. in context
• An admin enables a Teams Phone Mobile operator in the Teams admin center under Voice > Operators by choosing an operator that supports Teams Phone Mobile, selecting countries or regions, providing contact information, accepting the data transfer notice and selecting 'Add as my operator'. in context
• In the Teams admin center, Mobility Policies offer a 'Select a mobile dialer' choice of Microsoft Teams (ring Teams first), Native Dialer (ring native dialer first) or User Controlled (users choose in the Teams iOS or Android app). in context
• For emergency calls made from the native dialer of the SIM-enabled smartphone, the operator may use geographic coordinates or the serving cell tower to approximate the caller's location. in context
• Whether the incoming preference is the Teams app or the native dialer, incoming calls also ring the user's other Teams endpoints on other devices at the same time. in context
• To release a Teams Phone Mobile number that is assigned to a user, the admin first unassigns it (Edit, then Remove user, then save) on the Phone numbers page and then selects Release. in context
• Before removing a Teams Phone Mobile operator from the organisation or from a country or region, the admin must remove all phone numbers assigned to users there and contact the operator to release the numbers. in context
• To have existing SIM-enabled numbers added to Teams, the customer contacts the operator for an eligible Teams Phone Mobile subscription and must provide its Microsoft 365 tenant ID. in context
• Porting an existing desk-phone or wireline number onto a wireless voice subscription for Teams Phone Mobile may be possible only where the region and the operator support it. in context

Cite this source record

APA

WarmTransfer. (2026, August 21). Configure Teams Phone Mobile. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-teams-phone-mobile-configure

BibTeX

@misc{warmtransfer-ms-learn-teams-phone-mobile-configure,
  title  = {Configure Teams Phone Mobile},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-teams-phone-mobile-configure},
  note   = {Microsoft, accessed 2026-09-25}
}