Plan for Teams Phone Mobile - Microsoft Teams

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/operator-connect-mobile-plan

Published

2026-08-21

Updated

unknown

Accessed

2026-09-23

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Teams Phone Mobile is a separate PSTN connectivity option. It lets a user's company-provided, SIM-enabled mobile number also serve as their Teams phone number, through a participating mobile operator. in context
• Users assigned Teams Phone Mobile numbers must be in TeamsOnly mode, but the whole organisation does not need to be. in context
• Teams Phone Mobile supports user phone numbers only. It does not support Audio Conferencing numbers or voice application numbers such as Auto Attendant and Call Queue numbers. in context
• Teams Phone Mobile users can move a call from the smartphone's native dialer to the Teams app or another Teams endpoint without dropping the call. in context
• Teams Phone Mobile can be used alongside other PSTN connectivity options (for example Operator Connect and Direct Routing) within the same Teams tenant. in context
• Compliance recording can be available for Teams Phone Mobile calls made through both the native dialer and the Teams app, provided the organisation has the required subscriptions and services. in context
• Teams Phone Mobile is a PSTN connectivity option for Microsoft Teams Phone in which a user's company-provided, SIM-enabled mobile phone number is also used as that user's Teams phone number. in context
• With Teams Phone Mobile, users can make and receive business calls on the one number through either the smartphone's native dialer or Teams endpoints. in context
• Each Teams Phone Mobile user must have an eligible mobile subscription with a participating Teams Phone Mobile operator, and the operator makes the eligible numbers available in the Microsoft 365 tenant. in context
• Microsoft lists combined call history, unified voicemail, Teams presence integration, call transfer through Teams, incoming calling preferences and caller ID options as integrated Teams capabilities of Teams Phone Mobile. in context
• Microsoft Learn does not list the participating Teams Phone Mobile operators and their countries itself; it points to the Microsoft 365 Teams Phone Mobile page on cloudpartners.transform.microsoft.com. in context
• While a Teams Phone Mobile user is on a call through the native dialer, their Teams presence can show that they are in a call. in context
• Users of Teams Phone Mobile must have a Teams Phone license. in context
• An organisation can deploy Teams Phone Mobile to selected users without making it the PSTN connectivity option for the whole organisation. in context
• The Microsoft Learn URLs for Teams Phone Mobile still use the slug 'operator-connect-mobile', which suggests the offering was previously documented as Operator Connect Mobile. inferred in context
• Users who are assigned Teams Phone Mobile numbers must be in TeamsOnly coexistence mode, but the whole organisation does not need to be in TeamsOnly mode. in context
• Teams Phone Mobile supports user phone numbers only; it does not support Audio Conferencing numbers or voice application numbers such as those used for Auto attendants and Call queues. in context

Cite this source record

APA

WarmTransfer. (2026, August 21). Plan for Teams Phone Mobile - Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-plan-teams-phone-mobile

BibTeX

@misc{warmtransfer-ms-learn-plan-teams-phone-mobile,
  title  = {Plan for Teams Phone Mobile - Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-plan-teams-phone-mobile},
  note   = {Microsoft, accessed 2026-09-23}
}