Use Microsoft Teams phone in Dynamics 365 Contact Center

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/dynamics365/release-plan/2025wave1/service/dynamics365-contact-center/use-teams-phone-contact-center

Published

2025-09-04

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Proprietary; Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• The release plan lists 'Use Microsoft Teams phone in Dynamics 365 Contact Center' with public preview on Apr 30, 2025 and general availability on Sep 2, 2025. in context
• The release plan states that connecting Teams Phone numbers removes the need for customers to bring their own Azure Communication Services resource. in context

Cite this source record

APA

WarmTransfer. (2025, September 4). Use Microsoft Teams phone in Dynamics 365 Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-d365-release-plan-teams-phone

BibTeX

@misc{warmtransfer-ms-learn-d365-release-plan-teams-phone,
  title  = {Use Microsoft Teams phone in Dynamics 365 Contact Center},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-d365-release-plan-teams-phone},
  note   = {Microsoft, accessed 2026-09-30}
}