Source record · tier 2 current vendor documentation

Basic voice agents overview

Publisher: Microsoft
URL: https://learn.microsoft.com/en-us/microsoft-copilot-studio/voice-basic-overview
Published: 2026-04-23
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: Microsoft Learn; site terms apply; no-redistribution; short excerpts and locators only

Source notes citing this source

For Copilot Studio basic voice agents, Microsoft states that timers such as the DTMF interdigit timeout and silence detection timeout are not supported when DTMF only for voice is enabled, and that the only customer engagement hub supporting voice agents is Dynamics 365 Customer Service. in context

Cite this source record

APA

WarmTransfer. (2026, April 23). Basic voice agents overview. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-copilot-studio-voice-basic

BibTeX

@misc{warmtransfer-ms-learn-copilot-studio-voice-basic,
  title  = {Basic voice agents overview},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-copilot-studio-voice-basic},
  note   = {Microsoft, accessed 2026-09-30}
}