System requirements for Dynamics 365 Channel Integration Framework 2.0

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/dynamics365/customer-service/channel-integration-framework/v2/system-requirements-channel-integration-framework-v2

Published

2025-05-15

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Microsoft's CIF overviews describe the framework as browser- and OS-agnostic, but the CIF 2.0 supported-browser list names only Chromium Edge and Chrome, so 'agnostic' should be read as an architectural property, not a support statement. inferred in context
• The supported browsers for CIF 2.0 are Chromium-based Microsoft Edge and Google Chrome, and browser policy must not block microphone or speaker access for voice. in context
• For CIF 2.0, the domain of the channel provider's channel URL should use HTTPS. in context
• CIF 2.0 requires an active Microsoft Dynamics 365 Customer Service Enterprise subscription for each user. in context

Cite this source record

APA

WarmTransfer. (2025, May 15). System requirements for Dynamics 365 Channel Integration Framework 2.0. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-cif2-system-requirements

BibTeX

@misc{warmtransfer-ms-learn-cif2-system-requirements,
  title  = {System requirements for Dynamics 365 Channel Integration Framework 2.0},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-cif2-system-requirements},
  note   = {Microsoft, accessed 2026-10-01}
}