Planning - Third-party voice agents - Microsoft Teams

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/aa-cq-plan-third-party-voice-agents

Published

2026-08-31

Updated

unknown

Accessed

2026-09-14

HTTP status

200

License

Microsoft Learn terms of use (content copyright Microsoft); open licence for this page not verified; no-redistribution; short excerpts and locators only

Claims citing this source

• Microsoft lists three places to use third-party voice agent integration: Teams Phone Agent or auto attendant routing, call queue exception-handling routing, and direct routing to the voice agent. fact in context
• Microsoft's third-party voice agents planning article names the Teams Phone Unify Integration model as Teams Phone extensibility and links it to the Azure Communication Services Teams Phone extensibility overview. fact in context

Cite this source record

APA

WarmTransfer. (2026, August 31). Planning - Third-party voice agents - Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-third-party-voice-agents

BibTeX

@misc{warmtransfer-ms-learn-aa-cq-third-party-voice-agents,
  title  = {Planning - Third-party voice agents - Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-third-party-voice-agents},
  note   = {Microsoft, accessed 2026-09-14}
}