Setup - Authorized Users

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/aa-cq-setup-authorized-users

Published

2026-08-31

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Microsoft Learn terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• An authorized user is a Teams user whom an admin authorizes to change auto attendant and call queue configuration; the user needs no Teams admin center access and no administrative role. in context
• Microsoft's procedure for authorized users is: assign licenses and enable voice, assign user phone numbers, create a voice applications policy, assign it to the user, create the auto attendant or call queue with licensed resource accounts, add the user as an authorized user, then optionally set up the Queues app. in context
• In Microsoft's worked example, newly authorized users see their new configuration options in the Teams desktop client after they sign out and sign back in. in context
• Users are voice enabled after licensing by turning Enterprise Voice on under Users > Manage users > Account > Assigned phone number in the Teams admin center, or with Set-CsPhoneNumberAssignment -EnterpriseVoiceEnabled $true. in context
• An auto attendant or call queue can have at most 15 authorized users. in context

Cite this source record

APA

WarmTransfer. (2026, August 31). Setup - Authorized Users. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-setup-authorized-users

BibTeX

@misc{warmtransfer-ms-learn-aa-cq-setup-authorized-users,
  title  = {Setup - Authorized Users},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-setup-authorized-users},
  note   = {Microsoft, accessed 2026-10-01}
}