Microsoft's procedure for authorized users is: assign licenses and enable voice, assign user phone numbers, create a voice applications policy, assign it to the user, create the auto attendant or call queue with licensed resource accounts, add the user as an authorized user, then optionally set up the Queues app.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- authorized users
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Setup - Authorized Users — Microsoft · tier 2 current vendor documentation · Steps for setting up authorized users
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-au-seven-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-au-seven-steps
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-au-seven-steps,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-au-seven-steps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-au-seven-steps},
note = {Source note teams-queues-app-setup-au-seven-steps, checked 2026-10-01}
}