Planning - Recording voice applications calls

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/aa-cq-plan-recording

Published

2026-08-31

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Microsoft Learn content; Microsoft Terms of Use; no-redistribution; short excerpts and locators only

Source notes citing this source

• Automatic Recording for Call Queue is a separate first-party Microsoft feature that stores recordings and transcripts in SharePoint, whereas Compliance Recording for Call Queue uses a third-party recording bot. in context
• Microsoft states that compliance recording partners have their own licensing requirements, and the Compliance Recording for Call Queue licensing entry points only to third-party licensing. in context

Cite this source record

APA

WarmTransfer. (2026, August 31). Planning - Recording voice applications calls. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-plan-recording

BibTeX

@misc{warmtransfer-ms-learn-aa-cq-plan-recording,
  title  = {Planning - Recording voice applications calls},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-aa-cq-plan-recording},
  note   = {Microsoft, accessed 2026-09-25}
}