Automatic Recording for Call Queue is a separate first-party Microsoft feature that stores recordings and transcripts in SharePoint, whereas Compliance Recording for Call Queue uses a third-party recording bot.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
call queues; recording
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams compliance recording: source note teams-compliance-recording-cq-vs-automatic. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-vs-automatic

BibTeX

@misc{warmtransfer-claim-teams-compliance-recording-cq-vs-automatic,
  title  = {Microsoft Teams compliance recording: source note teams-compliance-recording-cq-vs-automatic},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-compliance-recording-cq-vs-automatic},
  note   = {Source note teams-compliance-recording-cq-vs-automatic, checked 2026-09-25}
}

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