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ringcentral-api-docs: site-answering-rules.md

Publisher: RingCentral
URL: https://github.com/ringcentral/ringcentral-api-docs/blob/main/docs/voice/call-routing/manual/site-answering-rules.md
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: see repository license; no-redistribution; short excerpts and locators only

Source notes citing this source

A call made directly to a site is first evaluated against the site's enabled custom rules, then falls back to the site's Business Hours or After Hours rule. in context
Site call handling rules can route calls to IVR menus, user extensions, call queues, other sites, shared lines, limited extensions, voicemail (message-only) or announcements (announcement-only). in context
Each RingEX site has its own Business Hours, After Hours and custom call handling rules for calls to the site's number, so branches can keep local business hours. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). ringcentral-api-docs: site-answering-rules.md. WarmTransfer. https://warmtransfer.net/knowledge/sources/gh-ringcentral-api-docs-site-answering-rules

BibTeX

@misc{warmtransfer-gh-ringcentral-api-docs-site-answering-rules,
  title  = {ringcentral-api-docs: site-answering-rules.md},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/gh-ringcentral-api-docs-site-answering-rules},
  note   = {RingCentral, accessed 2026-10-02}
}