Licensing and costs - What license do I need to use speech and text analytics?

Publisher

Genesys

URL

https://help.genesys.cloud/faqs/what-license-do-i-need-to-use-speech-and-text-analytics/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Speech and text analytics is included with Genesys Cloud CX 1 WEM Add-on II, with Genesys Cloud CX 2 WEM Add-on I, and with the Genesys Cloud CX 3 license. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Licensing and costs - What license do I need to use speech and text analytics?. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-rc-faq-sta-license

BibTeX

@misc{warmtransfer-genesys-rc-faq-sta-license,
  title  = {Licensing and costs - What license do I need to use speech and text analytics?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-rc-faq-sta-license},
  note   = {Genesys, accessed 2026-09-25}
}