Configure SIP routing for a BYOC Cloud trunk

Publisher

Genesys

URL

https://help.genesys.cloud/articles/configure-sip-routing-for-a-byoc-cloud-trunk/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• BYOC Cloud inbound INVITEs can use the FQDN or TGRP method by default. The DNIS Replacement Routing method is for cases where the sender cannot use either. in context
• Genesys Cloud requires a unique Inbound SIP Termination Identifier in each inbound INVITE to associate the call with the organisation. The identifier must be unique within the organisation's region. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Configure SIP routing for a BYOC Cloud trunk. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-rc-byoc-cloud-sip-routing

BibTeX

@misc{warmtransfer-genesys-rc-byoc-cloud-sip-routing,
  title  = {Configure SIP routing for a BYOC Cloud trunk},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-rc-byoc-cloud-sip-routing},
  note   = {Genesys, accessed 2026-09-25}
}