Source note · Connecting Unified CM to Genesys Cloud CX
BYOC Cloud inbound INVITEs can use the FQDN or TGRP method by default. The DNIS Replacement Routing method is for cases where the sender cannot use either.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- inbound SIP routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure SIP routing for a BYOC Cloud trunk — Genesys · tier 2 current vendor documentation · inbound routing methods
Cite this note
APA
WarmTransfer. (2026, September 25). Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-routing-methods. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-routing-methods
BibTeX
@misc{warmtransfer-claim-cucm-with-genesys-cloud-routing-methods,
title = {Connecting Unified CM to Genesys Cloud CX: source note cucm-with-genesys-cloud-routing-methods},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-with-genesys-cloud-routing-methods},
note = {Source note cucm-with-genesys-cloud-routing-methods, checked 2026-09-25}
}