WhatsApp business messaging and calling

Publisher

Genesys

URL

https://help.genesys.cloud/faqs/whatsapp-business-messaging-and-calling/

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Genesys Resource Center; proprietary; no-redistribution; short excerpts and locators only

Source notes citing this source

• For Genesys-onboarded WABAs, Genesys's credit line is attached, Meta bills Genesys for WhatsApp charges, and Genesys passes them through on customer or partner invoices. in context
• Genesys Cloud documents default WhatsApp throughput of 80 messages per second per phone number and a default outbound rate limit of 300 messages per minute. in context
• Genesys Cloud currently supports only utility and marketing WhatsApp templates. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). WhatsApp business messaging and calling. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-whatsapp-messaging-calling-faq

BibTeX

@misc{warmtransfer-genesys-help-whatsapp-messaging-calling-faq,
  title  = {WhatsApp business messaging and calling},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-whatsapp-messaging-calling-faq},
  note   = {Genesys, accessed 2026-10-01}
}