Genesys Cloud pricing hub

Publisher

Genesys

URL

https://help.genesys.cloud/411767/

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Genesys proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys sums token usage across a billing cycle and rounds the total up. in context
• The pricing hub lists AI Experience tokens at USD 1.00 per token month-to-month. in context
• The Genesys Cloud pricing hub does not list CX 1 to CX 4 base seat prices and refers readers to the separate Genesys Cloud Pricing Guide for per-license capabilities, add-on choices and pricing options. in context
• The pricing hub lists the Genesys Cloud CX 1 Digital add-on at USD 55.00 per user month-to-month. in context
• The pricing hub lists the Genesys Cloud CX 1 WEM Add-on II at USD 65.00 per user per month. in context
• The pricing hub lists the Genesys Cloud CX 2 WEM Add-on I at USD 40.00 per user per month. in context
• The pricing hub lists the legacy Genesys Cloud CX AI Experience bundle at USD 60.00 per agent on annual pre-paid terms. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Genesys Cloud pricing hub. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-pricing-hub-b

BibTeX

@misc{warmtransfer-genesys-help-pricing-hub-b,
  title  = {Genesys Cloud pricing hub},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-pricing-hub-b},
  note   = {Genesys, accessed 2026-10-01}
}