Source record · tier 2 current vendor documentation

Language skills in Architect

Publisher: Genesys
URL: https://help.genesys.cloud/articles/language-skills-architect/
Published: unknown
Updated: unknown
Accessed: 2026-09-30
HTTP status: 200
License: Genesys proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

Architect takes the required language skill from the Transfer to ACD action's language skill or else the flow's default ACD language skill; if neither is set, no language skill is required. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Language skills in Architect. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-language-skills-architect

BibTeX

@misc{warmtransfer-genesys-help-language-skills-architect,
  title  = {Language skills in Architect},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-language-skills-architect},
  note   = {Genesys, accessed 2026-09-30}
}