Genesys Cloud for PureConnect - Genesys Cloud Resource Center

Publisher

Genesys

URL

https://help.genesys.cloud/articles/genesys-cloud-for-cic/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys Resource Center; copyright Genesys; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys Cloud for PureConnect lets CIC administrators set up a paired Genesys Cloud organization from within CIC Interaction Administrator, which continuously syncs CIC user information such as name, email, extension and phone numbers; it requires CIC 2016 R3 or later. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Genesys Cloud for PureConnect - Genesys Cloud Resource Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-genesys-cloud-for-cic

BibTeX

@misc{warmtransfer-genesys-help-genesys-cloud-for-cic,
  title  = {Genesys Cloud for PureConnect - Genesys Cloud Resource Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-genesys-cloud-for-cic},
  note   = {Genesys, accessed 2026-09-25}
}