Manage DID and toll-free number ranges

Publisher

Genesys

URL

https://help.genesys.cloud/articles/did-numbers/

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Genesys Cloud Resource Center; copyright Genesys; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys Cloud Voice customers manage numbers in Number Management rather than the DID Ranges feature. in context
• DID and toll-free ranges are added at Admin > Telephony > DID Numbers > DID Ranges > Create Range with DID Start, DID End and Service Provider; equal start and end create a single number. in context
• Each number in a DID range must be valid with a valid country code and area code, a range cannot exceed 100,000 numbers, and ranges cannot overlap existing ranges. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Manage DID and toll-free number ranges. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-did-ranges

BibTeX

@misc{warmtransfer-genesys-help-did-ranges,
  title  = {Manage DID and toll-free number ranges},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-did-ranges},
  note   = {Genesys, accessed 2026-09-30}
}