DID and toll-free ranges are added at Admin > Telephony > DID Numbers > DID Ranges > Create Range with DID Start, DID End and Service Provider; equal start and end create a single number.
Checked 2026-09-30
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- DID numbers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage DID and toll-free number ranges — Genesys · tier 2 current vendor documentation · Manage DID and toll-free number ranges, add a range
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-did-range-create. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-did-range-create
BibTeX
@misc{warmtransfer-claim-genesys-cloud-byoc-setup-did-range-create,
title = {Setting up Genesys Cloud BYOC Cloud with a carrier or SBC: source note genesys-cloud-byoc-setup-did-range-create},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-byoc-setup-did-range-create},
note = {Source note genesys-cloud-byoc-setup-did-range-create, checked 2026-09-30}
}