Call Data action - Genesys Cloud Resource Center

Publisher

Genesys

URL

https://help.genesys.cloud/articles/call-data-action/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Call Data Action can handle a response of at most 2 MB; a larger response sends the action down the Failure path. in context
• The Call Data Action has three output paths: Success (the endpoint was reached and returned a result), Failure (an execution error or a problem processing results) and Timeout (the configured execution time was exceeded). in context
• Genesys recommends setting a Call Data Action timeout of no more than 30 seconds, although the default is one minute. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Call Data action - Genesys Cloud Resource Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-call-data-action

BibTeX

@misc{warmtransfer-genesys-help-call-data-action,
  title  = {Call Data action - Genesys Cloud Resource Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-call-data-action},
  note   = {Genesys, accessed 2026-09-25}
}