Genesys recommends setting a Call Data Action timeout of no more than 30 seconds, although the default is one minute.

Checked 2026-09-25

As recommended practice, set the timeout length to not longer than 30 seconds
Vendor
Genesys
Product
Genesys Cloud Architect
Subsystem
data actions
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Genesys Cloud Architect flows: source note genesys-architect-flows-cda-timeout-30s-advice. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-architect-flows-cda-timeout-30s-advice

BibTeX

@misc{warmtransfer-claim-genesys-architect-flows-cda-timeout-30s-advice,
  title  = {Genesys Cloud Architect flows: source note genesys-architect-flows-cda-timeout-30s-advice},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/genesys-architect-flows-cda-timeout-30s-advice},
  note   = {Source note genesys-architect-flows-cda-timeout-30s-advice, checked 2026-09-25}
}

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