Source record · tier 2 current vendor documentation

Certificate Authority change for Microsoft Teams

Publisher: Genesys
URL: https://help.genesys.cloud/articles/certificate-authority-change-for-microsoft-teams/
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: Genesys Resource Center terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

Microsoft's move to new root CAs affects both Teams Direct Routing and the Genesys Cloud BYOC trunk, and an intermediary SBC must trust the DigiCert Global Root G2 certificate. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Certificate Authority change for Microsoft Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-ca-change-ms-teams

BibTeX

@misc{warmtransfer-genesys-help-ca-change-ms-teams,
  title  = {Certificate Authority change for Microsoft Teams},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-ca-change-ms-teams},
  note   = {Genesys, accessed 2026-09-25}
}