BYOC Cloud overview

Publisher

Genesys

URL

https://help.genesys.cloud/articles/byoc-cloud-overview/

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Genesys proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• Genesys advises evaluating internet infrastructure quality and latency before implementing BYOC Cloud, because RTP media crosses the internet between regional Genesys Cloud AWS resources and the trunk termination. in context
• A carrier or device terminating a BYOC Cloud trunk must have a publicly reachable IP address or host name with the required ports open. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). BYOC Cloud overview. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-byoc-cloud-overview

BibTeX

@misc{warmtransfer-genesys-help-byoc-cloud-overview,
  title  = {BYOC Cloud overview},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-byoc-cloud-overview},
  note   = {Genesys, accessed 2026-09-24}
}