Source note · Genesys Cloud CX telephony and BYOC
A carrier or device terminating a BYOC Cloud trunk must have a publicly reachable IP address or host name with the required ports open.
Checked 2026-09-24
- Vendor
- Genesys
- Product
- Genesys Cloud CX BYOC Cloud
- Subsystem
- SIP trunking
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- BYOC Cloud overview — Genesys · tier 2 current vendor documentation · overview section, requirements for external carriers or devices
Cite this note
APA
WarmTransfer. (2026, September 24). Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-byoc-cloud-public-reachability. WarmTransfer. https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-byoc-cloud-public-reachability
BibTeX
@misc{warmtransfer-claim-genesys-cloud-telephony-byoc-cloud-public-reachability,
title = {Genesys Cloud CX telephony and BYOC: source note genesys-cloud-telephony-byoc-cloud-public-reachability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/genesys-cloud-telephony-byoc-cloud-public-reachability},
note = {Source note genesys-cloud-telephony-byoc-cloud-public-reachability, checked 2026-09-24}
}