Source record · tier 2 current vendor documentation

About customer surveys

Publisher: Genesys
URL: https://help.genesys.cloud/articles/about-customer-surveys/
Published: unknown
Updated: unknown
Accessed: 2026-10-02
HTTP status: 200
License: Genesys Resource Center terms; no-redistribution; short excerpts and locators only

Source notes citing this source

Genesys Cloud survey results are linked to the interaction and appear under Quality in the interaction's Quality Summary view and in the Surveys Performance Summary and Detail views. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). About customer surveys. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-help-about-customer-surveys

BibTeX

@misc{warmtransfer-genesys-help-about-customer-surveys,
  title  = {About customer surveys},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-help-about-customer-surveys},
  note   = {Genesys, accessed 2026-10-02}
}