Source record · tier 2 current vendor documentation

Is SCIM required for Microsoft Teams Direct Routing?

Publisher: Genesys
URL: https://help.genesys.cloud/faqs/is-scim-required-for-microsoft-teams-direct-routing/
Published: unknown
Updated: unknown
Accessed: 2026-09-25
HTTP status: 200
License: Genesys Resource Center terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

SCIM is not required for Teams Direct Routing voice between Teams and Genesys Cloud, but is needed to see Teams users and their availability in Genesys for transfers and directory search. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Is SCIM required for Microsoft Teams Direct Routing?. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-faq-scim-required-teams-dr

BibTeX

@misc{warmtransfer-genesys-faq-scim-required-teams-dr,
  title  = {Is SCIM required for Microsoft Teams Direct Routing?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-faq-scim-required-teams-dr},
  note   = {Genesys, accessed 2026-09-25}
}