Is Session Border Controller (SBC) required between Genesys Cloud BYOC and Microsoft Teams?

Publisher

Genesys

URL

https://help.genesys.cloud/faqs/is-session-border-controller-sbc-required-between-genesys-cloud-byoc-and-microsoft-teams/

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

Genesys Resource Center terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Genesys FAQ states that an SBC is not required between Genesys Cloud BYOC and Microsoft Teams: you can include one or connect directly to Teams. disputed in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Is Session Border Controller (SBC) required between Genesys Cloud BYOC and Microsoft Teams?. WarmTransfer. https://warmtransfer.net/knowledge/sources/genesys-faq-sbc-required-byoc-teams

BibTeX

@misc{warmtransfer-genesys-faq-sbc-required-byoc-teams,
  title  = {Is Session Border Controller (SBC) required between Genesys Cloud BYOC and Microsoft Teams?},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/genesys-faq-sbc-required-byoc-teams},
  note   = {Genesys, accessed 2026-09-25}
}