Headset for Agents and Supervisors

Publisher

Five9

URL

https://documentation.five9.com/bundle/technical-reqs/page/technical-reqs/agent-supervisor-apps/headset-for-agents-and-supervisors.htm

Published

2026-09-30

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

Five9 proprietary documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Analog headsets are not supported for Five9 agents and supervisors. in context
• Five9 recommends USB-connected headsets with noise-cancelling features for agents and supervisors. in context
• Citing voice-quality degradation and audio delay from wireless LAN technology, Five9 does not recommend wireless headsets when more than 10 agents are active at the same time. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Headset for Agents and Supervisors. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-techreqs-headset

BibTeX

@misc{warmtransfer-five9-docs-techreqs-headset,
  title  = {Headset for Agents and Supervisors},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-techreqs-headset},
  note   = {Five9, accessed 2026-10-02}
}