Voice Input Module

Publisher

Five9, Inc.

URL

https://documentation-be.five9.com/bundle/ivr-admin/page/ivr-admin/modules/voice-input-module.htm

Published

2026-09-08

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

(c) 2026 Five9, Inc. All Rights Reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Five9 Voice Input module records caller speech. It defaults to a Max Time of 30 seconds (excluding prompts), a Final Silence of 3000 ms and a Max Attempts of 1, and recording also stops on a DTMF key or disconnect. in context
• A Voice Input recording can be kept as a recording available only in reporting, or sent to the agent so that it is available on the agent desktop as well as in reporting. in context

Cite this source record

APA

WarmTransfer. (2026, September 8). Voice Input Module. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-ivr-voice-input-module

BibTeX

@misc{warmtransfer-five9-docs-ivr-voice-input-module,
  title  = {Voice Input Module},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-ivr-voice-input-module},
  note   = {Five9, Inc., accessed 2026-09-25}
}