Managing IVR Script Schedules for Autodial and Inbound Campaigns

Publisher

Five9, Inc.

URL

https://documentation-be.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/managing-IVR-script_schedule.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

(c) 2026 Five9, Inc. All Rights Reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Every Five9 inbound or autodial campaign contains a default IVR script schedule. It is used while the campaign runs unless a higher-priority schedule applies, and it cannot be deleted or have its timing changed, although a script can be assigned to it. in context
• When Five9 IVR script schedules overlap in time or day, the schedule placed higher in the list has priority over those below it. in context
• Where names match, IVR script parameters defined in the Five9 campaign properties override the same parameter in a shared schedule configuration. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Managing IVR Script Schedules for Autodial and Inbound Campaigns. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-campaign-ivr-script-schedules

BibTeX

@misc{warmtransfer-five9-docs-campaign-ivr-script-schedules,
  title  = {Managing IVR Script Schedules for Autodial and Inbound Campaigns},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-campaign-ivr-script-schedules},
  note   = {Five9, Inc., accessed 2026-09-25}
}