Inbound Campaigns General Properties

Publisher

Five9

URL

https://documentation.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/inbound-campaigns-properties.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• Inbound campaign general properties let an administrator set an after-call work maximum time limit, a disposition assigned automatically when the limit is reached, and optionally a Not Ready state with a reason code for the agent. in context
• An inbound campaign starts in one of two modes: Basic Mode, which uses the default campaign settings, or Advanced Mode, in which additional campaign settings are defined by a campaign profile. in context
• The number-of-voice-lines setting in an inbound campaign's general properties is the number of inbound lines or ports allocated to the campaign, that is, the maximum number of simultaneous calls that can be made to it. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Inbound Campaigns General Properties. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-campaign-inbound-general-props

BibTeX

@misc{warmtransfer-five9-docs-campaign-inbound-general-props,
  title  = {Inbound Campaigns General Properties},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-campaign-inbound-general-props},
  note   = {Five9, accessed 2026-09-30}
}