Inbound campaign general properties let an administrator set an after-call work maximum time limit, a disposition assigned automatically when the limit is reached, and optionally a Not Ready state with a reason code for the agent.

Checked 2026-09-30

Vendor
Five9
Product
Five9 Virtual Contact Center
Subsystem
inbound campaign general properties
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-acw-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-acw-limits

BibTeX

@misc{warmtransfer-claim-five9-inbound-campaign-setup-acw-limits,
  title  = {Setting up a Five9 inbound campaign: source note five9-inbound-campaign-setup-acw-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/five9-inbound-campaign-setup-acw-limits},
  note   = {Source note five9-inbound-campaign-setup-acw-limits, checked 2026-09-30}
}

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