Selecting General Settings for Campaign Profiles

Publisher

Five9

URL

https://documentation.five9.com/bundle/basic-admin/page/basic-admin/campaign-profiles/selecting-general-settings-for-campaign-profiles.htm

Published

2025-03-20

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

proprietary; Five9 Terms of Use linked from the portal footer (not reviewed); no-redistribution; short excerpts and locators only

Source notes citing this source

• The campaign profile General settings page states that inbound calls have a default Initial Call Priority of 60 on a scale of 1 to 100, and that higher-priority calls are answered first regardless of queue time. disputed in context

Cite this source record

APA

WarmTransfer. (2025, March 20). Selecting General Settings for Campaign Profiles. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-docs-basic-profile-general-settings

BibTeX

@misc{warmtransfer-five9-docs-basic-profile-general-settings,
  title  = {Selecting General Settings for Campaign Profiles},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/five9-docs-basic-profile-general-settings},
  note   = {Five9, accessed 2026-09-30}
}