Configuring Time Zone Dialing Options

Publisher

Five9

URL

https://documentation-be.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/configuring-time-zone-dialing.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Five9 copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Five9 state dialing rules do not apply to toll-free numbers. When several rules apply, the most restrictive rule is used. in context
• By default, Five9 assigns a contact's time zone from the phone number's area code and prefix. The alternatives are ZIP/postal code (US and Canada only) or the contact record's state, each falling back to area code and prefix. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Configuring Time Zone Dialing Options. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-doc-time-zone-dialing

BibTeX

@misc{warmtransfer-five9-doc-time-zone-dialing,
  title  = {Configuring Time Zone Dialing Options},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-doc-time-zone-dialing},
  note   = {Five9, accessed 2026-09-24}
}