Power Dialing Mode

Publisher

Five9

URL

https://documentation-be.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/configuring-dialing-modes/power-dialing-modes.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Five9 copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Five9 recommends turning off abandoned-call monitoring and the calls-to-agent ratio option when a Power or Progressive campaign uses call analysis for fax, answering-machine or call-screening detection. in context
• Five9 Power Dialing mode uses a manually set, fixed calls-to-agent ratio of 1 to 10 calls per agent, and it dials when agents become ready. in context
• In Power mode with abandoned-call monitoring on, Five9 throttles dialing to a 1:1 calls-to-agent ratio once the abandoned-call percentage threshold is exceeded. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Power Dialing Mode. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-doc-power-dialing-mode

BibTeX

@misc{warmtransfer-five9-doc-power-dialing-mode,
  title  = {Power Dialing Mode},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-doc-power-dialing-mode},
  note   = {Five9, accessed 2026-09-24}
}