Source note · Five9 routing and campaign model
Five9 Power Dialing mode uses a manually set, fixed calls-to-agent ratio of 1 to 10 calls per agent, and it dials when agents become ready.
Checked 2026-09-24
- Vendor
- Five9
- Product
- Five9 Virtual Contact Center
- Subsystem
- outbound-dialer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Power Dialing Mode — Five9 · tier 2 current vendor documentation · Power Dialing Mode Characteristics; Controlling the Dialing Pace
Cite this note
APA
WarmTransfer. (2026, September 24). Five9 routing and campaign model: source note five9-routing-power-fixed-ratio. WarmTransfer. https://warmtransfer.net/knowledge/claims/five9-routing-power-fixed-ratio
BibTeX
@misc{warmtransfer-claim-five9-routing-power-fixed-ratio,
title = {Five9 routing and campaign model: source note five9-routing-power-fixed-ratio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/five9-routing-power-fixed-ratio},
note = {Source note five9-routing-power-fixed-ratio, checked 2026-09-24}
}