Using List Penetration Dialing

Publisher

Five9

URL

https://documentation-be.five9.com/bundle/campaign-admin/page/campaign-admin/configuring-campaigns/configuring-list-dialing-mode/using-list-penetration-dialing.htm

Published

2026-09-22

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Five9 copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• List Penetration is the default list dialing mode for Five9 campaigns. in context
• List Penetration dialing calls the first phone number of every record in the list before moving on to second numbers, then third numbers. in context
• In Vertical dialing a contact is reconsidered as soon as the minimum redial duration has passed, whatever its list position. List Penetration waits until the dialer reaches that record again in the list. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Using List Penetration Dialing. WarmTransfer. https://warmtransfer.net/knowledge/sources/five9-doc-list-penetration-dialing

BibTeX

@misc{warmtransfer-five9-doc-list-penetration-dialing,
  title  = {Using List Penetration Dialing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/five9-doc-list-penetration-dialing},
  note   = {Five9, accessed 2026-09-24}
}