Microsoft Launches New Contact Center Integration Model for Teams

Publisher

CX Today

URL

https://www.cxtoday.com/contact-center/microsoft-launches-new-contact-center-integration-model-for-teams/

Published

2025-04-21

Updated

unknown

Accessed

2026-09-14

HTTP status

200

License

publisher copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Trade press reports that the Unify model was previously listed as 'Coming Soon' under the name 'Power' on Microsoft's certification page for several years. field report in context

Cite this source record

APA

WarmTransfer. (2025, April 21). Microsoft Launches New Contact Center Integration Model for Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/cxtoday-microsoft-launches-unify-model

BibTeX

@misc{warmtransfer-cxtoday-microsoft-launches-unify-model,
  title  = {Microsoft Launches New Contact Center Integration Model for Teams},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cxtoday-microsoft-launches-unify-model},
  note   = {CX Today, accessed 2026-09-14}
}