Microsoft Launches New Contact Center Integration Model for Teams

Publisher

CX Today

URL

https://www.cxtoday.com/contact-center/microsoft-launches-new-contact-center-integration-model-for-teams/

Published

2025-04-21

Updated

unknown

Accessed

2026-09-14

HTTP status

200

License

publisher copyright; all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• Trade press reports that the Unify model was previously listed as 'Coming Soon' under the name 'Power' on Microsoft's certification page for several years. field-pattern in context

Cite this source record

APA

WarmTransfer. (2025, April 21). Microsoft Launches New Contact Center Integration Model for Teams. WarmTransfer. https://warmtransfer.net/knowledge/sources/cxtoday-microsoft-launches-unify-model

BibTeX

@misc{warmtransfer-cxtoday-microsoft-launches-unify-model,
  title  = {Microsoft Launches New Contact Center Integration Model for Teams},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/cxtoday-microsoft-launches-unify-model},
  note   = {CX Today, accessed 2026-09-14}
}