Source note · Teams contact center integration models
Trade press reports that the Unify model was previously listed as 'Coming Soon' under the name 'Power' on Microsoft's certification page for several years.
field report · Checked 2026-09-14
Having been labelled as ‘Coming Soon’ on the Microsoft certification page (under the name ‘Power’) for several years
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- contact-center-integration-models
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- history up to 2025-04-21
- Status
- field report
- Checked
- 2026-09-14
Sources
- Microsoft Launches New Contact Center Integration Model for Teams — CX Today · tier 5 independent technical research · article body, paragraph describing the model's prior 'Coming Soon' listing
Cite this note
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-unify-formerly-power. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-unify-formerly-power
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-unify-formerly-power,
title = {Teams contact center integration models: source note teams-contact-center-integration-unify-formerly-power},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-unify-formerly-power},
note = {Source note teams-contact-center-integration-unify-formerly-power, checked 2026-09-14}
}